USE CASES/E-COMMERCE

Your store recommends,returns and capturesleads while you sleep.

An assistant trained on your catalogue, shipping and returns policy, and FAQ. It answers, recommends and qualifies — without hiring a support team.

EJEMPLOSBodega JoanCabaïaLoovers Studio
BO
Bodega Joan
Responde al instante
DEMO
Hi! Are you looking for something specific or shall I help you explore the store?
WHAT IT SOLVES

The three problems you already know.

That’s why you’re here. That’s why this exists.

PROBLEM 01

Carts abandoned over unanswered questions

30% of customers leave because they have a question and no one is there to answer it. The bot recovers that conversion before the cart goes cold.

PROBLEM 02

Repetitive support: "Where's my order?"

Tracking, returns and sizing enquiries make up 70% of your team's volume. The bot can handle all of it.

PROBLEM 03

Product recommendations the customer can't find

Your catalogue is huge; the customer won't browse 5 pages to reach the product. The bot acts as a shop assistant and takes them straight there.

FEATURES FOR YOUR SECTOR

Built for your day-to-day, not for a generic case.

Set up with templates, integrations and sector-specific flows. Plug and play.

01

Catalogue synced live

Shopify, WooCommerce, Magento. Stock and price changes are reflected instantly.

02

Contextual recommendations

The bot knows the catalogue and understands what you ask — it's not a search box, it's a shop assistant.

03

Order tracking in chat

The customer asks where it is, the bot checks your system and replies with the real shipping status.

04

Self-service returns

The bot generates the return label and triggers the refund, without going through your team.

HOW TO LAUNCH IT

Three steps. One afternoon. Live.

No discovery calls, no account manager. You launch it yourself.

01

Connect your store

Shopify, WooCommerce, Magento — one click.

02

Upload policies and FAQ

Shipping, returns, warranties. The bot internalises them.

03

Embed the widget

One line of code. Live in seconds.

La Bodega Joan
GIRONA
We work with a large number of foreign customers, and language had always been a challenge. With ChatME customers can resolve questions about bookings, the menu, allergens and much more in their own language beforehand. We've improved our website booking conversion by 21%.
JB
Joan Balsells
Owner · La Bodega Joan
IMPACT
+24%
cart recovery
−43%
support tickets
+18%
AOV with cross-sell
10 min
to go live
FAQ DEL SECTOR

Lo que preguntan otros como vos.

Yes, direct integrations with all three. Any platform with an API connects without development.

Ten minutes. Fourteen days free.

Try it with your real catalogue. If it doesn't convince you, cancel without writing a single email.

Start free — 14 days Book a demo