Once your chatbot is set up, installing it is just pasting a small snippet into your website. Here's the code, the per-platform instructions, and how to check it works.

Option 1: Script (recommended)

In the side menu go to Embed code and copy the script. It looks like this:

<script
  src="https://app.chatme.es/widget/chatbot.js"
  data-chatbot-id="YOUR_CHATBOT_ID"
  data-mode="popup"
  data-base-url="https://app.chatme.es"
></script>

Paste this just before the closing </body> tag on every page where you want the chatbot to appear.

Option 2: iframe

If your site blocks external scripts (some Shopify themes, for example), use the iframe:

<iframe
  src="https://app.chatme.es/widget/embed/YOUR_CHATBOT_ID"
  width="380"
  height="560"
  style="border:none;"
></iframe>

The iframe is self-contained and needs no extra configuration.

Per-platform instructions

Platform	Where to paste the snippet
Webflow	Project Settings → Custom Code → Footer Code, then publish
WordPress	"Insert Headers and Footers" or "WPCode" plugin → Body / before `</body>`
Shopify	Online Store → Themes → Edit code → `theme.liquid`, before `</body>`
Wix	Settings → Custom Code → Add Custom Code → "Body - end" location
Squarespace	Settings → Advanced → Code Injection → Footer
Framer	Project Settings → General → Custom Code → End of body tag
Static HTML	In each page's `<body>`, just before `</body>`

On WordPress, avoid pasting it directly into footer.php — a theme update could overwrite it. Use a scripts plugin instead.

Allowed domains

By default the chatbot works on any domain. To limit it to your site (so nobody can copy your snippet onto another site), add your domains in Embed code → Allowed domains:

mybusiness.com, www.mybusiness.com, app.mybusiness.com

Leave it blank to allow all domains.

Check that it works

Open your site in the browser (avoid incognito to dodge cookie issues).
Wait 2–3 seconds for the script to load.
You'll see the floating bubble in the bottom corner (or wherever you set it).
Click it, type a question and confirm it answers.

If the chatbot doesn't show

Open the browser console (F12 → Console) and look for errors in red.
Check the snippet is in <body> and not in <head>.
Confirm the data-chatbot-id is correct (copy it again from the dashboard).
If you restricted domains, make sure the current domain is on the list (including www. if you use it).
Some cache plugins (W3 Total Cache, Cloudflare) can interfere — purge the cache after pasting the snippet.

Still not seeing it?

Open the ChatME Assistant in your dashboard and paste the console error — it'll help you diagnose it. You can also start with the getting-started guide if you haven't finished setting it up yet.

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