HELP CENTER

Everything you need, in one place.

Step-by-step guides to build, configure and use your chatbot. If you get stuck at any point, the answer is here.

Getting started

Get your chatbot up and running from scratch.

Go from zero to a live AI chatbot on your website in about 10 minutes — the five steps, in order.

A walk through every section of your dashboard — what it does and where to find it.

Knowledge, tone and appearance, your way.

What your chatbot knows. How to add pages and documents, sync them, and get the best answers.

Define how your chatbot thinks and replies: instructions, tone and creativity level.

Customize how the chatbot looks on your site: icons, colors, text and widget mode.

Turn conversations into contacts.

Short forms the chatbot opens in the chat to capture leads, bookings and qualified support.

Install the widget on your site in minutes.

Copy one snippet and paste it into your site. Step-by-step for Webflow, WordPress, Shopify, Wix and more.

Plans, billing and your account.

Basic and Pro plans, the 14-day trial, changing plans, invoices and payment methods.

Fix common questions and errors.

The most common issues and how to fix them in minutes.

Quick answers to the most common questions about ChatME.