USE CASES/E-COMMERCE

Your store answers,reports on orders and capturesleads while you sleep.

An assistant trained on your catalogue, shipping and returns policy, and FAQ. It answers, recommends and reports order status with real data from your store.

EJEMPLOSBodega JoanCabaïaLoovers Studio
BO
Bodega Joan
Responde al instante
DEMO
Hi! Are you looking for something specific or shall I help you explore the store?
WHAT IT SOLVES

The three problems you already know.

That’s why you’re here. That’s why this exists.

PROBLEM 01

Carts abandoned over unanswered questions

30% of customers leave because they have a question and no one is there to answer it. The bot recovers that conversion before the cart goes cold.

PROBLEM 02

Repetitive support: "Where's my order?"

Tracking, returns and sizing enquiries make up 70% of your team's volume. The bot answers order status with real data from your store and collects the rest as requests for your team.

PROBLEM 03

Product recommendations the customer can't find

Your catalogue is huge; the customer won't browse 5 pages to reach the product. The bot acts as a shop assistant and takes them straight there.

FEATURES FOR YOUR SECTOR

Built for your day-to-day, not for a generic case.

Set up with templates, integrations and sector-specific flows. Plug and play.

01

Trained on your catalogue

The bot learns from your website and product pages and recommends like a shop assistant. When you change content, retrain it in one click.

02

Contextual recommendations

The bot knows the catalogue and understands what you ask — it's not a search box, it's a shop assistant.

03

Order status in the chat (E-commerce plan)

The customer asks where their order is, the bot queries your Magento, Shopify or WooCommerce store in real time and answers with status and tracking. Read-only: it never modifies or cancels anything.

04

Returns as a request

The bot explains your policy, collects the return request with a form and sends it to your team instantly. You decide the handling and the refund.

HOW TO LAUNCH IT

Three steps. One afternoon. Live.

No discovery calls, no account manager. You launch it yourself.

01

Upload your catalogue, policies and FAQ

Your website, shipping, returns, warranties. The bot internalises it.

02

Connect your store (E-commerce plan)

One read-only credential from Magento, Shopify or WooCommerce and the bot answers about orders.

03

Embed the widget

One line of code. Live in seconds.

La Bodega Joan
GIRONA
We work with a large number of foreign customers, and language had always been a challenge. With ChatME customers can resolve questions about bookings, the menu, allergens and much more in their own language beforehand. We've improved our website booking conversion by 21%.
JB
Joan Balsells
Owner · La Bodega Joan
IMPACT
+24%
cart recovery
−43%
support tickets
+18%
AOV with cross-sell
10 min
to go live
FAQ DEL SECTOR

Lo que preguntan otros como vos.

Yes. With the E-commerce plan you connect your store with a read-only credential and the bot answers order status and tracking questions with real data, always verifying the customer's identity first. It does not modify or cancel orders. Another platform? We connect it on request.

Ten minutes. Fourteen days free.

Try it with your real catalogue. If it doesn't convince you, cancel without writing a single email.

Start free — 14 days Book a demo