Instagram brings the question; someone has to answer it
Enquiries arrive at night and on weekends
Your client sees a treatment on Instagram at 11 pm and asks right then. If the answer comes the next day, the impulse — and often the client — is gone.
The same questions, hundreds of times
Does it hurt? How many sessions do I need? Package price? Your team answers between treatments. The assistant answers instantly, with your rates and your tone.
The diary fills by phone… when someone can pick up
You can’t answer the phone mid-treatment. With bookings in the chat, the client says when and the assistant only confirms it if you really have that time free.
What it does for your clinic
Appointments straight into Google Calendar
Your client says when; the assistant checks your opening hours and your real calendar right then and leaves the appointment confirmed in your diary. If that time is taken it says so and asks for another: no double-booking. Included from the Basic plan.
WhatsApp Business included
The same assistant on your website and your WhatsApp number, 24/7. On the Pro plan, with a guided connection.
Trained on your treatments, prices and packages
Your website, service menu or a PDF: it answers with your rates, your bundles and your current promotions.
New-client capture
In-chat forms that email you the details the client leaves; the full conversation is in your dashboard. Ideal for free consultations.
Multilingual — 60+ languages
Detects the client’s language and replies in it. Great for tourist areas and international clients.
Careful by design
It explains treatments, prices and session counts, and leaves personalised assessments to your professionals: it collects the details and alerts your team when needed.
“We're bringing the ChatME assistant into Velvet's website to answer what we get asked every day — what each treatment includes, prices and availability — and take the booking, even when the studio is closed. What matters most to us is that every client gets an answer straight away without the team stepping away from whoever is in the chair.
Live this afternoon
Connect your website
Paste your URL and the assistant learns your treatments, rates and hours. Add PDFs or your price list.
Turn on bookings and WhatsApp
Connect Google Calendar, turn on appointments in the chat to confirm them and, on Pro, connect your WhatsApp Business number.
Paste the snippet
A short block of code on your site — or your direct chat link in your Instagram bio, where people already ask.
The question arrives by Instagram at 11pm, and that is where it is answered
Website, WhatsApp Business, Instagram, Messenger, Telegram or a direct link: the assistant explains treatments, packages and guide prices, and takes the appointment on whichever channel your client uses.
One knowledge base, one setup: train it once and it does the same job on all six. WhatsApp Business, Instagram, Messenger and Telegram are available from the Pro plan.
Flat pricing. No credits. No surprises.
You never pay per conversation or buy credit packs.
- Free — €0: try it with 100 conversations/month, no card.
- Basic — €49/mo: Google Calendar appointments included, 2,000 conversations/month.
- Pro — €79/mo: unlimited conversations + WhatsApp Business + AI analytics.
- 14-day trial on paid plans. No lock-in.
What other aesthetic clinics ask
With ChatME, from €0 (Free plan) to €79/month (Pro, unlimited conversations and WhatsApp). Flat pricing: no credits and no per-conversation fees. The Basic plan (€49/month) includes Google Calendar appointments.
Your clinic, covered 24/7
Try it free with your real treatments and rates. No card needed.