HELP CENTER

Everything you need, in one place.

Step-by-step guides to build, configure and use your assistant. If you get stuck at any point, the answer is here.

Getting started

Get your chatbot up and running from scratch.

Set up your chatbot

Knowledge, tone and appearance, your way.

The knowledge base

What your chatbot knows. How to add pages and documents, sync them, and get the best answers.

Behaviour & tone

Define how your chatbot thinks and replies: instructions, tone and creativity level.

Widget appearance

Customize how the chatbot looks on your site: icons, colors, text and widget mode.

Connect WhatsApp Business

Your chatbot handles WhatsApp too, and you connect it yourself from your dashboard in a few minutes. The two ways to do it, the step-by-step, and what changes on your phone.

Connect Instagram DMs

Your chatbot answers your Instagram direct messages too. What you need, the step-by-step, what it answers and what it doesn’t — and the Instagram setting that breaks the connection without telling you.

Connect Facebook Messenger

Your chatbot answers the messages sent to your Facebook Page too. What you need, the step-by-step, what it answers and what it doesn’t — and why this connection, unlike the others, never expires.

What you need before connecting WhatsApp in one click

The four prerequisites, what changes in your WhatsApp, and what it costs. Read it first and connecting takes minutes instead of having to start over.

How to move your number to WhatsApp Business without losing your chats

The step before connecting WhatsApp to your chatbot: moving your number from regular WhatsApp to the WhatsApp Business app. What to do first (and cannot be undone), plus the step-by-step for Android and iPhone.

Connect Let's Book (boat rentals)

If you rent boats on Let's Book, your chatbot checks real availability, takes bookings with Let's Book's own payment link and handles changes under your rules. Connect and configure it properly in about 15 minutes.

Connect Jobber (quotes and appointments)

If you run on Jobber, every enquiry with buying intent becomes a client + request in your Jobber, and your clients check, move or cancel their appointments from the chat. How to connect it from your dashboard or from Jobber’s App Marketplace, what it does and what it doesn’t.

Capture leads

Turn conversations into contacts.

Online store

Connect your store and answer order questions.

Installation

Install the widget on your site in minutes.

Account

Plans, billing and your account.

Troubleshooting

Fix common questions and errors.

Ready to set yours up?

Follow the guides and be live in 10 minutes. Free plan, no card. If something doesn't fit, the ChatME Assistant is right below.

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