Getting started
Get your assistant up and running from scratch.
Set up your assistant
Knowledge, tone and appearance, your way.
The knowledge base
What your assistant knows. How to add pages and documents, sync them, and get the best answers.
Behaviour & tone
Define how your assistant thinks and replies: instructions, tone and creativity level.
Widget appearance
Customize how the assistant looks on your site: icons, colors, text and widget mode.
Connect WhatsApp Business
Your assistant handles WhatsApp too, and you connect it yourself from your dashboard in a few minutes. The two ways to do it, the step-by-step, and what changes on your phone.
Connect Instagram DMs
Your assistant answers your Instagram direct messages too. What you need, the step-by-step, what it answers and what it doesn’t — and the Instagram setting that breaks the connection without telling you.
Connect Facebook Messenger
Your assistant answers the messages sent to your Facebook Page too. What you need, the step-by-step, what it answers and what it doesn’t — and why this connection, unlike the others, never expires.
Connect Telegram
Your assistant answers on your business’s Telegram bot too. How to create the bot in @BotFather, paste the token, what it answers and what it doesn’t — and where you see the conversations.
What you need before connecting WhatsApp in one click
The four prerequisites, what changes in your WhatsApp, and what it costs. Read it first and connecting takes minutes instead of having to start over.
How to move your number to WhatsApp Business without losing your chats
The step before connecting WhatsApp to your assistant: moving your number from regular WhatsApp to the WhatsApp Business app. What to do first (and cannot be undone), plus the step-by-step for Android and iPhone.
Connect Let's Book (boat rentals)
If you rent boats on Let's Book, your assistant checks real availability, takes bookings with Let's Book's own payment link and handles changes under your rules. Connect and configure it properly in about 15 minutes.
Connect Jobber (quotes and appointments)
If you run on Jobber, every enquiry with buying intent becomes a client + request in your Jobber, and your clients check, move or cancel their appointments from the chat. How to connect it from your dashboard or from Jobber’s App Marketplace, what it does and what it doesn’t.
Capture leads
Turn conversations into contacts.
Lead-capture forms
Short forms the assistant opens in the chat to capture leads, bookings and qualified support.
Google Calendar appointments
The assistant takes bookings 24/7 and confirms them on the spot: it checks your real availability and creates the event in your Google Calendar. How to set it up, step by step.
Appointment reminders
You switch them on yourself in Integrations → Google Calendar: anyone who books an appointment with your assistant is asked whether they’d like a reminder, by WhatsApp or by email, and if they say yes it arrives before their appointment. Who can use them, how to switch them on and what your customer sees.
Online store
Connect your store and answer order questions.
Connect your online store
Connect Magento, Shopify, WooCommerce or PrestaShop so the assistant answers order questions. Step by step per platform.
Orders in the chat: how it works
How the assistant verifies the customer (order number, email and last name) and answers order-status and tracking questions.
Installation
Install the widget on your site in minutes.
How to install the assistant on your website
Copy one snippet and paste it into your site. Step-by-step for Webflow, WordPress, Shopify, Wix and more.
Share your assistant link (no website)
Your assistant has a direct link you can share without a website: on Instagram, TikTok, Google Maps, WhatsApp or a QR. Where to find it and how to add it.
Account
Plans, billing and your account.
The EU AI Act and your assistant
What the European AI law asks of you from August 2, 2026 — and what ChatME meets for you by default (always-on AI disclosure, WhatsApp, Instagram and Messenger included).
Agency dashboard: manage your customers' assistants
If you manage several businesses, ChatME gives you agency access: a list of your customers and each one's dashboard, with their billing read-only.
The AI Voice Agent (demo)
The AI Voice Agent is, for now, a demo: you can talk to it from your browser, but it can't be switched on in ChatME yet. What it is, how to try it and how to tell us you're interested.
Plans & billing
Basic, Pro and E-commerce plans, the 14-day trial, changing plans, invoices and payment methods.
Troubleshooting
Fix common questions and errors.
Ready to set yours up?
Follow the guides and be live in 10 minutes. Free plan, no card. If something doesn't fit, the ChatME Assistant is right below.