No credits. No surprises. Unlimited conversations.

Yes. Upgrade or downgrade from the dashboard whenever you want. Billing is prorated against the current cycle.

Yes. The 14-day trial begins when you enter your card. We don’t charge you during those 14 days and you can cancel in one click from the dashboard without being charged.

No. Monthly or annual, you stay as long as you want. One-click cancellation. If you cancel an annual plan, you keep access until the end of the billed cycle.

We warn you before you hit the limit. You can upgrade to Pro (unlimited submissions + CSV + webhook) in one click, without losing any data.

Everything in Pro, plus connecting your online store (Magento, Shopify or WooCommerce): the chatbot answers “where is my order?” with real-time data, always verifying the customer’s identity first. 99 €/mo or 999 €/yr.

Yes. Paying annually saves you 10%. The Basic annual plan comes to 44 €/mo, the Pro annual to 71 €/mo and the E-commerce annual to 83 €/mo.

We accept the major debit and credit cards. For companies needing a SEPA invoice, write to us at info@chatme.es and we’ll coordinate.

Yes, an electronic invoice from the dashboard after each charge. ChatMe OÜ is registered in Estonia (EU), so we apply OSS for companies in other European countries.

During the 14-day trial there is no charge: just cancel and you’re done. After the 14 days, if you’re not satisfied within the first 30 days, write to us and we’ll refund the first month.