No credits. No surprises. Unlimited conversations on Pro.

Yes. Upgrade or downgrade from the dashboard whenever you want. Billing is prorated against the current cycle.

Not on the Free plan: you sign up and use it with no card. Paid plans start with a 14-day trial, and the trial does take a card: nothing is charged during the 14 days and you cancel from the dashboard whenever you want.

No. Monthly or annual, you stay as long as you want. Cancel from your dashboard whenever you want. If you cancel an annual plan, you keep access until the end of the billed cycle.

Free includes 100 conversations and 10 form submissions a month; Basic, 2,000 conversations and 200 submissions. We warn you at 80% and at 100% without cutting anything off; if you go 20% over (120%), that part pauses until the next month or until you upgrade. On Pro and E-commerce conversations and submissions are unlimited, and upgrading reactivates it instantly, without losing data.

Everything in Pro, plus connecting your online store (Magento, Shopify, WooCommerce or PrestaShop): the chatbot answers “where is my order?” with real-time data, after checking the customer’s order number, email and last name. On PrestaShop it also confirms whether a product is in stock right now. 99 €/mo or 999 €/yr.

Yes. Paying annually saves you 10% on Basic and Pro and 16% on E-commerce. The Basic annual plan comes to 44 €/mo, the Pro annual to 71 €/mo and the E-commerce annual to 83 €/mo.

We accept the major debit and credit cards. For companies needing a SEPA invoice, write to us at info@chatme.es and we’ll coordinate.

Yes, an electronic invoice from the dashboard after each charge. ChatMe OÜ is registered in Estonia (EU), so we apply OSS for companies in other European countries.

During the 14-day trial there is no charge: just cancel and you’re done. After the 14 days, if you’re not satisfied within the first 30 days, write to us and we’ll refund the first month.