Appointments that schedule themselves

Yes. With Google Calendar connected, the assistant checks your availability and creates the confirmed event straight into your calendar, with the appointment details. The customer gets the confirmation in the chat itself, and you also see it in the Google Calendar view of your dashboard.

It’s included from the Basic plan up (Basic, Pro and E-commerce). On the free plan, the “Request an appointment” form template collects appointment requests and you confirm them; connecting a calendar to create events automatically needs Basic.

It’s self-serve and live: go to your dashboard → Integrations → Google Calendar → “Connect Google Calendar” and accept Google’s consent. A couple of clicks and it’s connected — no code, no complicated setup. When you come back, that same page asks whether to turn on appointments in the chat: the calendar is only used while “The assistant books into your calendar” is on.

Permissions are minimal: create and manage calendar events and check availability. Nothing else. On top of that, our app is Google-verified (it passed OAuth verification), so you won’t see the “unverified app” warning.

Yes. When the customer asks for a day and a time, the assistant checks your opening hours and your Google Calendar for that exact window right then. If it’s free, it creates the event and confirms on the spot; if it’s taken, it says so and asks for another time. Two customers never end up in the same slot.

No. ChatME sends no reminders before the appointment — not by WhatsApp, email or SMS: the assistant confirms the time in the conversation and the event goes into your Google Calendar.

With Google Calendar, no: the assistant books the time if it is free, but to move or cancel it the customer has to contact you, and you change it in your calendar. If you work with Jobber (Pro plan and up), your clients can view, move or cancel their Jobber appointments from the chat.

Create a form from the “Request an appointment” template: the assistant collects the customer’s name, phone, service and preferred day and time in the chat. The request reaches you by email and you see it in Forms → Submissions to confirm it yourself. It counts like any form submission. Automatic event creation requires connecting Google Calendar, which is the calendar we support natively today.