SECURITY & COMPLIANCE

Your data, in order.

Built from day one to meet European regulations. No asterisks, no “ask your DPO”.

LOPDGDDRGPD / GDPREU AI ActData in the EUAES-256
WHAT'S INCLUDED

Compliance by default.

LOPDGDD + GDPR

Compliant with the Spanish Data Protection Act and the EU General Data Protection Regulation.

Data in the EU

Storage and processing on European infrastructure. ChatMe OÜ is registered in Estonia.

One-click DPA

A Data Processing Agreement you can sign from your dashboard. No emails with the legal department.

No data selling

Your conversations never train third-party models. Ever. Your content is yours.

EU AI Act 2024/1689

Compliant with the European AI Regulation. Transparency and traceability by default.

End-to-end encryption

TLS 1.3 in transit, AES-256 at rest. Quarterly audits.

EU AI ACT

AI-Act-ready — by default.

The European AI Act applies generally from August 2, 2026. Your ChatME chatbot already meets the key obligation with zero configuration.

Always-on AI disclosure

Every widget identifies the assistant as AI: an "AI" indicator in the header and a notice at the start of the conversation. It cannot be switched off — you comply by default.

On WhatsApp and Instagram too

On messaging channels, the first reply of every conversation automatically identifies itself as an AI assistant.

No manipulation, no dark patterns

The assistant informs and manages; it does not score people or make high-risk decisions (credit, hiring, admissions, diagnosis) — prohibited in our terms.

EU data and EU provider

EU-hosted infrastructure and ChatMe OÜ as the European provider of the system, with the Regulation's roles (provider/deployer) spelled out in the terms.

Guide for your business: what the AI Act asks of you →
DOCUMENTS

Everything in writing.

Accessible and signable from your dashboard. No small print.

Your assistant in 10 minutes.

With your data in order from day one: GDPR, EU-hosted infrastructure and a DPA you can sign from your dashboard.

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