Put your ChatME assistant on WhatsApp Business and answer your customers automatically, 24/7. The same brain and the same knowledge base as your web chatbot — now on the channel where they already message you.
Hi! I’ll check the calendar and, if it’s free, book it for you. Could I take your name and phone?
Laura, 555 0142
Thursday at 5:00pm is free: booked and confirmed, Laura ✓ See you then!
Automatic replies, with your business’s tone and information.
TRY IT NOW
Talk to our assistant on WhatsApp
It is the same assistant you would install in your business, answering on our own number. Ask it anything — hours, plans, what changes in your WhatsApp — and see how it replies.
Opens a chat with +34 622 94 71 44. An AI replies, and says so in its first message.
HOW IT WORKS
Connect it yourself, in three steps
1 · Open your dashboard
In ChatME, open “WhatsApp” and choose how you want to connect: keep the number on your phone, or move it to the cloud. We explain what changes either way before you decide.
2 · Confirm with a code
Meta’s window opens, you type your number and WhatsApp sends you a code. You confirm it from your WhatsApp Business app and you’re done. A few minutes, nothing technical.
3 · Your bot answers on WhatsApp
From there, your assistant replies to the messages that reach you on WhatsApp just like on your website — 24/7 and with your information.
Every channel is different, and your assistant knows it. On your website it shows a form; on WhatsApp it asks for the same details in conversation, in short messages at the pace of a chat, and shapes every reply around what WhatsApp allows and how people use it. The same intelligence and the same knowledge base, with an experience designed for each channel.
WHY WHATSAPP
The channel your customers already use
Answers 24/7, on its own
Replies instantly at any hour, including after hours and on holidays. No message goes unanswered.
The same brain as your website
It uses the same knowledge base as your web chatbot: hours, prices, services and FAQs. Train it once and it answers across every channel.
All in your ChatME dashboard
WhatsApp conversations show up in your dashboard just like the web widget’s. Leads and forms work exactly the same.
No per-message cost
It only replies to inbound messages, within WhatsApp’s 24-hour window. It never sends promotional or unsolicited messages, so there’s no per-message cost.
Speaks each customer’s language
It detects and replies in each person’s language automatically, just like on the web. English, Spanish and many more.
With your brand’s tone
It answers with the personality and information you gave your assistant. It sounds like your business, not a generic bot.
WHO IT’S FOR
Perfect if your customers message you on WhatsApp
Clinics and appointment services
Answer questions and guide bookings over WhatsApp without overloading the front desk or leaving messages unread.
Shops and e-commerce
Order status, product questions and hours answered on the spot, in the chat your customers already use.
Local and service businesses
Handle every WhatsApp enquiry instantly, even when you’re busy serving customers or outside opening hours.
PLANS
Available now
Included in Pro and E-commerce
You connect it yourself from your dashboard, in a few minutes.
Yes. The WhatsApp Business channel is available right now on the Pro and E-commerce plans, and you connect it yourself from your ChatME dashboard in a few minutes.
From your dashboard, in the “WhatsApp” section. You choose how you want to connect it, Meta’s window opens, you type your number and confirm the code you receive. No credentials to paste, nothing technical to fight with. There’s a full guide in our Help Center.
Yes — and it’s the option we recommend. Your number stays on your handset: you keep writing from the WhatsApp Business app as always, and the assistant replies too, in those same chats. When you answer yourself, the assistant steps back in that conversation for a while so it doesn’t talk over you. There are a few changes worth knowing first — WhatsApp signs out your linked devices and you re-link them, groups are excluded, and broadcast lists are disabled — and the dashboard explains all of them before you confirm anything.
Your call. You can connect the number you already use — it stays on your phone, with your history intact — or start fresh with a new one: a SIM or eSIM that has never been on WhatsApp, or a landline. The other option is to move the number to the cloud, where it’s handled only from the dashboard and no longer lives in the app, so that one is only worth it if nobody on your team needs to reply from a handset. The dashboard explains what changes either way before you decide.
The Pro and E-commerce plans. If you’re on a lower plan, you can upgrade to enable it. You can see everything on the pricing page.
No. Your assistant only replies to inbound messages, within WhatsApp’s 24-hour service window. We don’t send promotional or unsolicited messages, so there’s no per-message cost.
Yes. WhatsApp uses the same brain and the same knowledge base as your web chatbot: hours, prices, services, FAQs… Train it once and it answers the same across every channel. Conversations appear in your ChatME dashboard just like the web widget’s.
Those too. The same assistant answers the direct messages on your Instagram account, with the same brain and the same knowledge base, and the conversations land in the same dashboard. It connects just as easily, from the “Instagram” section of your account.
That too. The same assistant answers the messages on your Facebook Page, with the same brain and the same knowledge base, and the conversations land in the same dashboard. You connect it from the “Messenger” section of your account in a couple of minutes; you only need to be an administrator of the Page.
That too. The Telegram channel is included on the same Pro and E-commerce plans: you create your business’s bot in @BotFather, paste the token in the “Telegram” section of the dashboard and the same assistant answers there, with no approvals and no per-message cost. The conversations land in the same dashboard.