The three problems you already know.
That’s why you’re here. That’s why this exists.
Carts abandoned over unanswered questions
30% of customers leave because they have a question and no one is there to answer it. The bot recovers that conversion before the cart goes cold.
Repetitive support: "Where's my order?"
Tracking, returns and sizing enquiries arrive every day and eat up your team's time. The bot answers order status with real data from your store and collects the rest as requests for your team.
Product recommendations the customer can't find
Your catalogue is huge; the customer won't browse 5 pages to reach the product. The bot acts as a shop assistant and takes them straight there.
Built for your day-to-day, not for a generic case.
Set up with templates, integrations and sector-specific flows. Plug and play.
Three steps. One afternoon. Live.
No discovery calls, no account manager. You launch it yourself.
Upload your catalogue, policies and FAQ
Your website, shipping, returns, warranties. The bot internalises it.
Connect your store (E-commerce plan)
Paste the credential you create in Magento, Shopify, WooCommerce or PrestaShop and the bot answers about orders (and, on PrestaShop, stock). ChatME only reads.
Embed the widget
A short block of code. Live in seconds.
“We work with a large number of foreign customers, and language had always been a challenge. With ChatME customers can resolve questions about bookings, the menu, allergens and much more in their own language beforehand. We've improved our website booking conversion by 21%.
Your shop answers where people buy, not just on the website
Website, WhatsApp Business, Instagram, Messenger, Telegram or a direct link: the assistant recommends products, checks order status (E-commerce plan), explains your returns policy and, with a returns form, collects the return request on whichever channel the customer uses.
One knowledge base, one setup: train it once and it does the same job on all six. WhatsApp Business, Instagram, Messenger and Telegram are available from the Pro plan.
What businesses like yours ask.
Yes. With the E-commerce plan you connect your store by pasting the credential you create in it into the dashboard, and the bot answers order status and tracking questions with real data, after checking the customer's order number, email and last name. On PrestaShop it also says whether a product is in stock. ChatME only reads: it does not modify or cancel orders. Another platform? We connect it on request.
Ten minutes. Try it free.
Try it with your real catalogue. If it doesn't convince you, cancel without writing a single email.
Related: Installation guide: connect your store → · Real-time order status →