The three problems you already know.
That’s why you’re here. That’s why this exists.
International bookings reception can't handle
Your night team doesn't speak every language. A guest asks in German at 11:30pm and gets no answer until the next day.
Non-stop FAQ — wifi, parking, breakfast, pets
The same 12 questions every day. Your front desk loses 40% of its time answering what a bot resolves instantly.
Late check-in, last-minute changes, special requests
A guest wants to arrive at midnight, change rooms or request a cot. The bot informs, collects the request with your form and emails it to your team; the full conversation stays in your dashboard.
Built for your day-to-day, not for a generic case.
Set up with templates, integrations and sector-specific flows. Plug and play.
Three steps. One afternoon. Live.
No discovery calls, no account manager. You launch it yourself.
Upload your hotel info
Services, hours, booking policy, FAQ.
Choose how you receive requests
A form alerting front desk, or your booking link.
Paste the snippet on your site
A short block of code. Live in seconds.
“We work with a large number of foreign customers, and language had always been a challenge. With ChatME, customers can resolve questions about bookings, the menu, allergens and much more in their own language beforehand. We've improved our website booking conversion by 21%.
The guest writes wherever they like — the concierge is already there
Website, WhatsApp Business, Instagram, Messenger, Telegram or a direct link: the same assistant answers booking questions, explains services and hours and passes requests to the front desk.
One knowledge base, one setup: train it once and it does the same job on all six. WhatsApp Business, Instagram, Messenger and Telegram are available from the Pro plan.
What businesses like yours ask.
No. Out of the box, the bot answers with your hotel information and collects guest requests for front desk. If you want a direct connection to Mews, Cloudbeds, Apaleo or another PMS, we build it on request — write to info@chatme.es.
Ten minutes. 60+ languages. Zero extra receptionists.
Try it with your real info. If it doesn't convince you, cancel without writing a single email.