USE CASES/HEALTHCARE

A chatbot for your dental,aesthetic or physiotherapy clinic,without overloading reception.

AI chatbot for dental, aesthetic and physiotherapy clinics: it answers treatment and pricing questions and collects appointment requests, 24/7.

EXAMPLESClínica CottenAesthetic clinicPhysiotherapy clinic
CL
Clínica Cotten
Replies instantly
DEMO
Hi! I'm the assistant for Clínica Cotten 👋 Can I help you with an appointment or a question?
WHAT IT SOLVES

The three problems you already know.

That’s why you’re here. That’s why this exists.

PROBLEM 01

The same question, in dental, aesthetics or physio

Do you accept Adeslas? How much is a cleaning, a physiotherapy session or an aesthetic treatment? The team answers this a hundred times a day instead of attending to the patient in front of them.

PROBLEM 02

Appointments lost by not answering in time

Questions arrive at night and at weekends too. If no one answers, the patient books at the clinic next door — dental, aesthetic or physiotherapy, it makes no difference.

PROBLEM 03

Costly no-shows that could be avoided

An empty slot on the schedule never comes back, and in aesthetics or dentistry a no-show is consulting time nobody gives back. Answering questions instantly and collecting schedule changes right away helps keep patients from disappearing.

FEATURES FOR YOUR SECTOR

Built for your day-to-day, not for a generic case.

Set up with templates, integrations and sector-specific flows. Plug and play.

01

Frictionless appointment requests

The bot creates the event straight into your Google Calendar, shares your appointments link (Doctoralia…) or collects the request with a form that reaches your team instantly. Direct connection to your system on request.

02

Treatment and pricing information, whatever your specialty

Upload your list — dental cleanings and orthodontics, physiotherapy sessions, aesthetic treatments or medical consultations — and the bot understands it. It explains what each one involves, duration, preparation and price range.

03

Healthcare and LOPDGDD compliance

Data in the EU, no data selling, a clear retention policy. DPA available in one click.

04

Clinical questions go to the professional

The bot gives no medical advice and does not interpret symptoms. If a question needs clinical judgement, it says so and suggests speaking to the professional; with a request form set up, it collects the patient's details so your team can get in touch.

HOW TO LAUNCH IT

Three steps. One afternoon. Live.

No discovery calls, no account manager. You launch it yourself.

01

Upload your treatments and prices

List and descriptions. ChatME internalises them.

02

Choose how you receive appointments

Your appointments link, or the request form alerting reception.

03

Paste the snippet on your site

One line of code. Live in seconds.

Clínica Cotten
BARCELONA
Patients write to us from several countries asking the same things: which treatments we do, where we are, what the first visit costs and how to book. The assistant answers instantly in their language, explains properly what basal implantology is — which is what sets us apart — and takes the appointment request. Reception no longer answers those questions by hand.
PC
Philippe Cotten
Dr. · Medical Director · Clínica Cotten
FROM ANY CHANNEL

Patients ask wherever suits them, not just on the website

Website, WhatsApp Business, Instagram, Messenger or a direct link: the assistant explains treatments and hours, collects the appointment request and hands over to the professional when something needs assessing.

One knowledge base, one setup: train it once and it does the same job on all five. WhatsApp Business, Instagram and Messenger are available from the Pro plan.

IMPACT
5
channels, from web to WhatsApp
+60
languages with auto-detection
24/7
queries and appointment requests
10 min
to go live
INDUSTRY FAQ

What businesses like yours ask.

No, and it's important that it doesn't. The bot informs on treatments, prices and opening hours, but leaves clinical judgement to the professional. When a query requires medical assessment, it says so, suggests speaking to the professional and, if you have a request form, collects the details so your team can contact the patient.

Ten minutes. Try it free.

Try it with your real treatments, your real hours, your real patients. If it doesn't convince you, cancel without writing a single email.

Try for free Book a demo

Related: Chatbot for dental clinics · Chatbot for aesthetic clinics · Chatbot for physiotherapy practices · Connect WhatsApp Business · Pricing and plans