CHATME VS SUPERCHAT

The Superchat alternative without waiting for the €149 plan.

Superchat is a solid team inbox — but its AI agent and its website widget both start on the €149/mo Professional plan, and the minimum contract is 12 months. With ChatME the AI is included from the free plan and you can leave whenever you like. Honest comparison.

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✓ AI from €0, not €149: Superchat puts its AI agent on the Professional plan; ChatME includes it on every plan, free included.
✓ No lock-in: their public pricing states a 12-month minimum term. Here you cancel from your dashboard whenever you want.
✓ Your website counts from day one: their web widget also starts on the €149 plan. Ours works even on the free plan.
POINT BY POINT

ChatME vs Superchat, side by side

FEATURECHATMESUPERCHAT
Entry price with an AI agent€0 (Free, 100 conversations/mo) · paid from €49/mo€149/mo (Professional, 1 AI agent)
Widget on your websiteIncluded, even on the free planFrom the Professional plan (€149/mo)
Contract termNone — cancel anytime12-month minimum term
ConversationsUnlimited on Pro (€79/mo)AI agents run on credits
Team seatsIncluded€10/mo per additional seat
Languages60+, auto-detectedNot published
Google Calendar appointmentsYes, native from Basic — confirmed on the spot against your real calendarThrough integrations
Order status in the chatYes — Shopify, WooCommerce, PrestaShop and Magento (E-commerce plan)Through Zapier, Make or API
ChannelsWeb, WhatsApp, Instagram, Messenger and TelegramWeb, WhatsApp, Instagram, Messenger, Telegram and email
Shared team inboxNo — we capture the lead and alert your teamYes, it is their core product
WhatsApp newsletters and campaignsNoYes
Google review managementNoYes
Getting startedSelf-serve, about 10 minutesSales demo on every plan
EU-hosted data · GDPRYes, by defaultYes — German company

Based on Superchat's public plans and pricing in September 2026 (superchat.com/es/tarifas, net prices). If anything has changed, tell us and we'll correct it.

When to choose Superchat

  • Your team lives inside a shared inbox and needs to assign conversations, leave each other notes and chat internally: that is their product, and it is good at it.
  • You want to send WhatsApp newsletters and campaigns, not just answer the people who write in.
  • You need email as a support channel, or want to manage your Google reviews from the same tool.

When to choose ChatME

  • You want the AI answering on its own 24/7 from month one, without upgrading to a €149 plan to unlock it.
  • You would rather not sign twelve months to find out whether it works.
  • Your customers are international: 60+ languages auto-detected, with no extra translation of your site.
  • You want the assistant to act — confirm the appointment in your Google Calendar and send you the lead with the details already filled in.
GETTING STARTED

Switching takes 10 minutes

01

Connect your website

ChatME learns from your own content. Nothing to rebuild, no inbox to migrate.

02

Set tone and forms

You choose how it speaks, what it captures and who gets told when a lead comes in.

03

Paste the snippet

One line of code on your site. Live in seconds, and WhatsApp and Instagram connect from your dashboard.

OTHER COMPARISONS

Weighing up someone else too?

Tidio alternativewith flat pricing.Intercom alternativeat small-business scale.ManyChat alternativethat actually answers.Chatbase alternativewithout credits.
See the full platform comparison →
FAQ

Questions when comparing with Superchat

That is what their own pricing page states in September 2026: the €89/mo Basic plan includes no AI agent, and the €149/mo Professional plan includes one. The web widget also starts from that plan. With ChatME the AI agent and the widget are included on every plan, free included (100 conversations a month); the first paid plan, Basic, is €49/mo.

Try it on your real website

Free €0, no card and no lock-in. If it does not convince you, you have lost nothing.

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