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CHATME VS TIDIO

The Tidio alternative with flat pricing.

Tidio is a solid live chat with AI (Lyro) — but costs grow through AI conversation quotas and add-ons. ChatME is an AI assistant with flat pricing, real appointment booking and a native Jobber integration. Honest comparison.

Start free See pricing
✓ Flat pricing: AI isn’t a metered add-on — it’s included, with unlimited conversations on Pro.
✓ It acts: real appointments into Google Calendar, order lookups for stores, leads pushed into Jobber.
✓ Built for small teams: your staff gets leads and bookings by email, not live-chat shifts.
POINT BY POINT

ChatME vs Tidio, side by side

FEATURECHATMETIDIO
Entry price with AI€0 (Free, AI included, 100 conversations/mo) · paid from €49/moBase plan + Lyro AI add-on (quota per AI conversation)
Pricing modelFlat — no credits or AI add-onsConversation tiers + add-ons (Lyro, Flows)
Unlimited conversationsYes, on Pro (€79/mo)No — tiered
Trained on your website & docsYes (native RAG)Yes (Lyro)
Google Calendar appointmentsYes, native (from Basic)Not native
Jobber integration (field service)Yes, nativeNo
WhatsApp BusinessIncluded on Pro, guided setupAvailable depending on plan
Multi-agent live chat inboxNo — we capture and alert your teamYes, very mature
EU-hosted data · GDPRYes, by defaultGDPR-compliant; global infrastructure
Always-on "AI assistant" disclosure (EU AI Act)Yes — built-in, cannot be disabledDepends on your setup

Based on each product’s public plans and pricing as of July 2026. Spotted a change? Tell us and we’ll fix it.

When to choose Tidio

  • You have agents chatting LIVE with customers every day and need a mature multi-agent inbox.
  • You’re already invested in its ecosystem (Flows, e-commerce integrations) and the tiered cost works for you.

When to choose ChatME

  • You want the AI to handle it 24/7 — with your prices and your content — while your team receives leads and bookings, not chat shifts.
  • You want a predictable bill: flat pricing, no AI add-ons or credits, no surprises as you grow.
  • You want real appointments (Google Calendar), WhatsApp without add-ons, or you run a field-service business on Jobber.
GETTING STARTED

Switching takes 10 minutes

01

Connect your website

ChatME trains on your own content: no flows to migrate, no decision trees to rebuild.

02

Tune tone and forms

Choose how it speaks, what it captures and when it alerts your team.

03

Swap the snippet

Remove Tidio’s script, paste ChatME’s. Live in seconds.

OTHER COMPARISONS

Weighing up someone else too?

Intercom alternativeat small-business scale.ManyChat alternativethat actually answers.Superchat alternativewithout waiting for the €149 plan.Chatbase alternativewithout credits.
See the full platform comparison →
FAQ

Common questions vs Tidio

No. Our model is different: the AI handles conversations 24/7, captures contact details through your forms and emails them to your team; the full conversations stay in your dashboard. If your operation requires humans chatting live in shifts, Tidio is a better fit.

Try it on your real website

Free plan, no card. If it doesn’t convince you, you’ve lost nothing.

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