FACEBOOK MESSENGER
AVAILABLE · Pro and E-commerce

Your Page messages, answered for you

Connect your Facebook Page and your ChatME assistant answers on Messenger automatically, 24/7. The same brain and the same knowledge base it already uses on your website, on WhatsApp and on Instagram.

From the Pro plan · 14-day trial · no lock-in
Your business
replies instantly
Hi, are you open on Saturday afternoon?
Hi! We are 😊 On Saturdays we open 10:00–14:00 and 17:00–20:30.
Great. And are you in the centre?
Yes, 12 Mayor Street, right by the square. There’s public parking 50 metres away.

Automatic replies, with your business’s tone and information.

TRY IT NOW

Message our Facebook Page

Send the ChatME Page a message on Messenger and watch the assistant reply in seconds, with ChatME’s real information. It is exactly what your own customers would do.

Open Messenger

Opens a Messenger chat with the ChatME Page. An AI replies, and says so in its first message.

HOW IT WORKS

Connect it yourself, in three steps

1 · Open your dashboard

In ChatME, open the “Messenger” section and hit “Connect Messenger”. You need the Pro or E-commerce plan and to be an administrator of your business’s Facebook Page.

2 · Authorise on Facebook

We take you to Facebook to give ChatME permission. You sign in, accept, and come back. If you administer several Pages, we ask which one to connect. Two minutes, nothing technical.

3 · Your bot answers the messages

From there, your assistant replies on Messenger just as it does on your website, and the conversations appear in your dashboard. To test it, message your Page from another Facebook account.

How the connection works, step by step

Every channel is different, and your assistant knows it. On your website it shows a form; on Messenger it asks for the same details in conversation, in short messages at the pace of a chat, and shapes every reply around what Messenger allows and how people use it. The same intelligence and the same knowledge base, with an experience designed for each channel.

WHY MESSENGER

Your Page inbox stops being the one nobody opens

Answers 24/7, in their language

Replies instantly at any hour, and in each person’s language automatically. The messages that land on a Sunday night stop waiting until Monday.

The same brain as your website

It uses the same knowledge base as your web chatbot, your WhatsApp and your Instagram: hours, prices, services and FAQs. Improve it once and it applies across every channel at the same time.

The connection never expires

Unlike other channels, your Facebook Page permission does not expire. Connect once and leave it alone: nothing to re-authorise on a schedule.

All in your ChatME dashboard

Messenger conversations appear in your dashboard next to your website, WhatsApp and Instagram DM ones. No hopping between inboxes.

No per-message cost

Your assistant only replies to people who write in: it never starts conversations or sends promotions. The channel is included in your plan, with no per-message cost.

It says it’s an AI

It identifies itself as an automated assistant in its first reply, as the EU AI Act requires. There’s nothing for you to configure.

WHO IT’S FOR

Perfect if your Facebook Page gets more messages than you can read

Local businesses

Hours, address, directions, whether you’re open today: the same questions as always, answered on the spot without anyone having to open the Page inbox.

Shops and brands

Stock, sizes, shipping and returns answered right when somebody has just looked at your Page — not two days later.

Appointment services

Clinics, garages, academies or advisory firms: handle service and pricing questions on Messenger without overloading whoever answers the phone.

PLANS

Available now

Included in Pro and E-commerce

You connect your Page yourself from the dashboard, in a couple of minutes.

Alongside WhatsApp Business and Instagram DMs, on the same plans. And there is nothing to re-authorise afterwards.

Connect your Messenger Instagram DMs
FAQ

Questions about Facebook Messenger

Yes. The Facebook Messenger channel is available right now on the Pro and E-commerce plans, and you connect it yourself from your ChatME dashboard in a couple of minutes.

CONNECTS WITH
See every integration →

Your Facebook Page, covered 24/7.

Connect your Page and the same assistant answers where your customers already message you. Start a 14-day trial, no lock-in.

Connect your Messenger Book a demo
From the Pro plan · 14-day trial · no lock-in