Your Page messages, answered for you

Yes. The Facebook Messenger channel is available right now on the Pro and E-commerce plans, and you connect it yourself from your ChatME dashboard in a couple of minutes.

The Pro or E-commerce plan, and to be an administrator of your business’s Facebook Page. When you authorise, Facebook only shows us the Pages you administer; if you administer several, we ask which one you want to connect.

No, and it is one of the best things about this channel. Facebook’s permission for a Page does not expire: you connect once and the channel keeps working without you having to re-authorise anything on a schedule.

Message your Page from another Facebook account — someone you trust, or a second account of your own. You cannot test it by messaging from the Page itself: Facebook does not deliver those messages to connected tools, so it would look broken when it is actually working.

No, and we’d rather say so plainly: the assistant reads text messages. When someone sends a photo, a sticker, a voice note or a file, the assistant answers by politely asking them to type it out, so nobody is left without a reply. That conversation stays in your dashboard and you can pick it up whenever you like.

No. This channel is the messages that reach your Page through Messenger. Comments on your posts are still yours to handle from Facebook, exactly as before.

No. Your assistant only replies to messages people send you, and it never starts conversations or sends promotions. The channel is included on the Pro and E-commerce plans with no per-message cost.

Yes. Messenger uses the same brain and the same knowledge base as your web chatbot: hours, prices, services, FAQs… Train it once and it answers the same across every channel.

Yes, and most people do. All three channels are included on the Pro and E-commerce plans, they use the same assistant and knowledge base, and conversations from all of them land together in your dashboard.

That too. The Telegram channel is included on the same Pro and E-commerce plans: you create your business’s bot in @BotFather, paste the token in the “Telegram” section of the dashboard and the same assistant answers there, with no approvals and no per-message cost. The conversations land in the same dashboard.

Yes. From the “Messenger” section of your dashboard you can disconnect the Page at any time, and you can also revoke the permission from the apps settings of your Facebook account. Your Page and your messages remain yours.