Message @chatme.es from your account and watch the assistant reply in seconds, with ChatME’s real information. It is exactly what your own customers would do.
Opens a direct message to @chatme.es. An AI replies, and says so in its first message.
In ChatME, open the “Instagram” section. You need a professional Instagram account — Business or Creator — and the Pro or E-commerce plan.
We take you to Instagram to give ChatME permission. You sign in, accept, and come back. No keys to paste, nothing technical.
From there, your assistant replies to direct messages just as it does on your website, and the conversations appear in your dashboard.
One honest note: the assistant reads text messages. If somebody sends a photo, replies to a story or sends a voice note, it answers by politely asking them to type it out — and that conversation sits in your dashboard for you to pick up.
Replies instantly at any hour. The questions that land on a Sunday night stop waiting until Monday.
It uses the same knowledge base as your web chatbot and your WhatsApp: hours, prices, services and FAQs. Train it once and it answers across every channel.
DMs appear in your dashboard next to your widget and WhatsApp conversations. Leads and forms work exactly the same.
Your assistant only replies to people who write in: it never starts conversations or sends promotions. The channel is included in your plan, with no per-message cost.
It detects and replies in each person’s language automatically. Genuinely useful when your profile reaches people abroad.
It identifies itself as an automated assistant in its first reply, as the EU AI Act requires. There’s nothing for you to configure.
Sizes, stock, shipping and returns answered on the spot, right when someone has just seen your post.
Hours, menu, bookings and directions — without leaving anyone on read in the middle of a rush.
Handle treatment and pricing questions by DM and guide the booking without overloading the front desk.
The Instagram DMs channel is included on the Pro and E-commerce plans, alongside WhatsApp Business. You connect your account yourself from the dashboard in a couple of minutes.
Yes. The Instagram DMs channel is available right now on the Pro and E-commerce plans, and you connect it yourself from your ChatME dashboard in a couple of minutes.
Connect your Instagram account and the same assistant answers where your customers already message you. Try it free.