Connect your Instagram account and your ChatME assistant answers your direct messages automatically, 24/7. The same brain and the same knowledge base it already uses on your website and on WhatsApp.
Hi! We do 😊 Ireland takes 3-5 working days, and shipping is free over €60.
And do you have the blue dress in a medium?
Our site shows which sizes are left right now — here’s the link to the blue dress. Want the size guide too?
Automatic replies, with your business’s tone and information.
TRY IT NOW
Send us a DM on Instagram
Message @chatme.es from your account and watch the assistant reply in seconds, with ChatME’s real information. It is exactly what your own customers would do.
Every channel is different, and your assistant knows it. On your website it shows a form; on Instagram it asks for the same details in conversation, in short messages at the pace of a DM, and shapes every reply around what Instagram allows and how people use it. The same intelligence and the same knowledge base, with an experience designed for each channel.
WHY INSTAGRAM
Where people ask while they’re discovering you
Answers 24/7, on its own
Replies instantly at any hour. The questions that land on a Sunday night stop waiting until Monday.
The same brain as your website
It uses the same knowledge base as your web chatbot and your WhatsApp: hours, prices, services and FAQs. Train it once and it answers across every channel.
All in your ChatME dashboard
DMs appear in your dashboard next to your widget and WhatsApp conversations. Leads and forms work exactly the same.
No per-message cost
Your assistant only replies to people who write in: it never starts conversations or sends promotions. The channel is included in your plan, with no per-message cost.
Speaks each customer’s language
It detects and replies in each person’s language automatically. Genuinely useful when your profile reaches people abroad.
It says it’s an AI
It identifies itself as an automated assistant in its first reply, as the EU AI Act requires. There’s nothing for you to configure.
WHO IT’S FOR
Perfect if your Instagram creates more questions than time
Shops and brands
Sizes, stock, shipping and returns answered on the spot, right when someone has just seen your post.
Restaurants and venues
Hours, menu, bookings and directions — without leaving anyone on read in the middle of a rush.
Clinics and appointment services
Handle treatment and pricing questions by DM and guide the booking without overloading the front desk.
PLANS
Available now
Included in Pro and E-commerce
You connect your account yourself from the dashboard, in a couple of minutes.
Yes. The Instagram DMs channel is available right now on the Pro and E-commerce plans, and you connect it yourself from your ChatME dashboard in a couple of minutes.
A professional Instagram account — Business or Creator, both free — with messages accessible to apps. If you have a personal account today, you can switch it to professional in Instagram’s settings in a minute, without losing anything.
No, and we’d rather say so plainly: the assistant reads text messages. When someone sends a photo, replies to a story, shares a post or sends a voice note, the assistant answers by politely asking them to type it out, so nobody is left without a reply. That conversation stays in your dashboard and you can pick it up whenever you like.
No. This channel is direct messages. Comments on your posts and stories are still yours to handle from Instagram, exactly as before.
No. Your assistant only replies to messages people send you, and it never starts conversations or sends promotions. The channel is included on the Pro and E-commerce plans with no per-message cost.
Yes. Instagram uses the same brain and the same knowledge base as your web chatbot: hours, prices, services, FAQs… Train it once and it answers the same across every channel.
Yes, and most people do. Both channels are included on the Pro and E-commerce plans, they use the same assistant and knowledge base, and conversations from both land together in your dashboard.
Those too. The Facebook Messenger channel is included on the same Pro and E-commerce plans, uses the same assistant and the same knowledge base, and it also reads text only. You connect it from the “Messenger” section of your dashboard, as an administrator of the Page.
That too. The Telegram channel is included on the same Pro and E-commerce plans: you create your business’s bot in @BotFather, paste the token in the “Telegram” section of the dashboard and the same assistant answers there, with no approvals and no per-message cost. The conversations land in the same dashboard.
Yes. From the “Instagram” section of your dashboard you can disconnect the account at any time, and you can also revoke the permission from your Instagram account settings. Your account and your messages remain yours.