Your Shopify store, with an assistant that answers product questions, captures leads and —on the E-commerce plan— resolves “where is my order?” with real data.
5 steps · a few minutes · no coding
Before you start: Works on any Shopify plan (added in the theme code). ChatME also connects natively to Shopify order status on the E-commerce plan, to answer about real orders.
In ChatME, open “Install & share” and copy your assistant’s snippet.
In Shopify, go to Online Store → Themes → … → Edit code.
Open the “theme.liquid” file in the Layout folder.
Paste the code just before the closing </head> tag and save.
Reload your page. The assistant button appears at the bottom-right. If not, clear the cache and try again.
E-commerce plan — beyond the widget: connect your Shopify store so the assistant answers “where is my order?” with real, verified data.
Books appointments, captures leads, checks orders and notifies your team. Not a chat that only replies.
It detects each visitor’s language and replies in kind — 260 languages, no setup, on every plan.
Leads, top questions, languages and devices: organized, readable and exportable. No BI degree needed.
Train it on your site and documents, paste one snippet, and it’s live. No coding.
It can. ChatME answers with AI trained on your store and acts (captures leads, checks orders); Shopify Inbox is human live chat.
Free to start. Ready in 10 minutes. No card required.