Your Magento store, with an assistant that answers product questions, captures leads and —on the E-commerce plan— resolves “where is my order?” with real data.
5 steps · a few minutes · no coding
Before you start: Works with Magento 2 and Adobe Commerce: the code is added to the <head> from the admin panel. ChatME also connects natively to Magento order status on the E-commerce plan (read-only integration token).
In ChatME, open “Install & share” and copy your assistant’s snippet.
In the Magento admin, go to Content → Design → Configuration and edit your store view.
Expand the “HTML Head” section and paste the code into “Scripts and Style Sheets”.
Save the configuration and flush the cache in System → Cache Management.
Reload your page. The assistant button appears at the bottom-right. If not, clear the cache and try again.
E-commerce plan — beyond the widget: connect your Magento store so the assistant answers “where is my order?” with real, verified data.
Books appointments, captures leads, checks orders and notifies your team. Not a chat that only replies.
It detects each visitor’s language and replies in kind — 260 languages, no setup, on every plan.
Leads, top questions, languages and devices: organized, readable and exportable. No BI degree needed.
Train it on your site and documents, paste one snippet, and it’s live. No coding.
Yes, same method from the admin panel. On Magento 1 or OpenMage, add the code to your theme template’s <head>.
Free to start. Ready in 10 minutes. No card required.