Your PrestaShop store, with an assistant that answers questions and —on the E-commerce plan— resolves order status with a native PrestaShop connection.
5 steps · a few minutes · no coding
Before you start: Paste the code in your template’s header.tpl or with a code module. ChatME connects natively to PrestaShop to check order status on the E-commerce plan.
In ChatME, open “Install & share” and copy your assistant’s snippet.
Via FTP or the file manager, open themes/your-theme/templates/_partials/head.tpl (or header.tpl).
Paste the code just before the closing </head> and save the file.
In Advanced Parameters → Performance, clear the cache so it applies.
Reload your page. The assistant button appears at the bottom-right. If not, clear the cache and try again.
E-commerce plan — beyond the widget: connect your PrestaShop store so the assistant answers “where is my order?” with real, verified data.
Books appointments, captures leads, checks orders and notifies your team. Not a chat that only replies.
It detects each visitor’s language and replies in kind — 260 languages, no setup, on every plan.
Leads, top questions, languages and devices: organized, readable and exportable. No BI degree needed.
Train it on your site and documents, paste one snippet, and it’s live. No coding.
Yes, with a “custom HTML/JS” module that injects the code into the head, if you’d rather not edit files.
Free to start. Ready in 10 minutes. No card required.